When will my items ship?
Heaven & Fifth Clothing Company uses fulfillment services that ships U.S. domestic orders within 2-7 business days of an order. Most orders ship within 5 business days. This is due to the fact that products are printed on demand and therefore take longer for shipping. U.S. orders are delivered by USPS First Class Mail within 7 to 12 days from the time it leaves their warehouse. Unfortunately, we do not offer express or rush delivery at this time. Once your order has shipped, you will receive an email with a tracking number.
We currently offer worldwide International Shipping. All International Orders are shipped using FedEx. Shipments to Canada take 5-10 business without tracking and other Worldwide shipments take 10-20 business days without tracking.
Once packages have been delivered to your mailbox or left at your address we are no longer responsible for the items. Please make sure that you have your items delivered to a secure location.
REMEMBER to double check the correct delivery address for your package as there are limited changes that can be made once an order has been placed. If you’ve entered a wrong delivery address and have already placed the order, please email us at email@example.com immediately after placing the order so that we may attempt to correct the shipping address before your items ship. Because we must inform the shipping fulfillment service that changes need to be made to the order it is imperative that you contact us immediately. Once the order has been processed and shipped by the fulfillment service, changes can no longer be made.
In order to prevent credit card fraud, please enter the correct billing address that is on file with your bank or we will not be able to process your order until verification is obtained.